● Manage the end-to-end recruitment process and collaborate with departmental managers to understand skills and competencies required for openings
● Handles employment-related inquiries from applicants, employees, and supervisors, referring complex and/or sensitive matters to the appropriate staff
● Maintain employee files and records in electronic form
● Maintain a database of potential candidates for future job openings
● Formulate detailed job descriptions, create and publish job ads in various portals
● Screen resumes and job applications
● Track hiring metrics including time-to-hire, time-to-fill and source of hire
● Follow up with candidates throughout the hiring process
● Identifies difficult job vacancies and investigates the best recruitment approach for them
● Bachelor’s/ Master's degree in Psychology, Human Resource Management or related field
● At least 2 year of relevant experience as a Recruitment Specialist, Technical Recruiter or similar role for a BPO industry
● Strong Background and experience in end-to-end recruitment
● Deep knowledge with recruitment dashboards, job portals, and other recruitment best practices
● Excellent organization, analytical, and communication skills
● Extreme attention to detail
● Proactive, take-charge attitude
● Demonstrated capacity for independent initiative
● Proficiency in Google Suite Applications and Google Workspace especially Google Sheets
● Familiarity with US FLSA and experience working with different facets in Human Resource is a plus but not a requirement